STUART REESE

Lead organization-wide strategic planning, ensuring initiatives align with mission and long-term goals.

Oversee complex, cross-functional projects, including facilities management, fundraising campaigns, and community engagement efforts.

Manage budgets, timelines, and stakeholder relationships while ensuring compliance and operational excellence.

Serve as a primary liaison to the Board, translating organizational priorities into actionable plans and measurable outcomes.

Coordinate teams across departments to execute projects efficiently, fostering collaboration and accountability.

Analyze challenges and implement solutions that strengthen organizational capacity and impact.

Oversight of 37 staff including 3 directors

Manage a budget of $2M annually

Increased staffing from 73% understaffed to 100% fully staffed within six months, hiring and retaining high-performing employees aligned with organizational mission

Improved employee engagement scores by 34% through staff development, one-on-one evaluations, and culture-building initiatives

Implemented a new HR and payroll platform serving 37 employees, reducing administrative errors and cutting onboarding time by 60%

Reduced operating costs by 4% annually by analyzing department-level expenses and reallocating resources without sacrificing quality of care

Boosted donor satisfaction and board confidence, reflected in a 9% increase in contributions or number of new donor partnerships within the first year

Increased staff retention by 13% by introducing structured performance reviews, career development pathways, and ongoing recognition practices

Developed and led camp programs that reflected the organization’s mission, tailored to seasonal goals, and created meaningful experiences for participants.

Managed all aspects of event logistics, including scheduling, coordinating resources, and delegating tasks to staff and volunteers to ensure smooth operations.

Directed hospitality and customer experience for retreat groups annually, maintaining high standards and fostering positive relationships with guests.

Identified operational challenges and designed process improvements to increase staff efficiency, streamline workflows, and enhance overall guest satisfaction.

Collaborated with teams to plan and execute programs that balanced safety, engagement, and mission-driven outcomes.

Trained and mentored staff and volunteers to take ownership of their roles while maintaining a culture of service and teamwork.

Recruited, hired, and trained 60+ seasonal staff annually, improving retention rates by 33% across summer sessions

Coordinated programming for up to 200 campers and leaders per week, ensuring safe, engaging, and mission-aligned experiences

Managed logistics and hospitality for 30+ retreat groups per year, increasing group satisfaction and repeat bookings by 65%

Designed and launched a refreshed brand identity (logo, website, publications), which drove a 75% increase in registration inquiries and online engagement

Oversaw event scheduling and staff assignments, reducing downtime and improving operational efficiency by 50%

Partnered with the Executive Director on budget planning and strategic initiatives that supported sustainable growth year over year by reducing excess operational costs

Led hospitality efforts, ensuring guests and members felt welcomed and supported.

Planned and executed community engagement projects that advanced organizational goals.

Guided teams through onboarding, training, and coordination for large events.

Developed and implemented servant-leadership initiatives to grow team capacity and impact.

Directed guest services and hospitality for weekly attendance of 900+, ensuring a seamless and welcoming experience for visitors and members

Led, trained, and scheduled 100+ volunteers across campus, improving retention and engagement rates by 20%

Executed onboarding pathways for new attendees, resulting in a 10% increase in participation in small groups and programs

Coordinated logistics and hospitality for 10+ large-scale events annually, streamlining registration, communication, and volunteer support

Implemented new connection processes that reduced follow-up time for guest inquiries by 25%, improving first-time guest satisfaction scores

Partnered with cross-functional staff (technology, facilities, communications) to enhance the overall member experience and align with organizational vision

Lead guest assimilation and connection processes, including membership classes, orientations, and onboarding initiatives.

Recruit, train, and shepherd volunteer teams to foster a culture of hospitality, warmth, and inclusion that reflects the gospel.

Implement and manage volunteer and connection programs, ensuring smooth operations and a welcoming environment for guests and members.

Track and analyze engagement metrics to assess impact, refine workflows, and enhance the overall member experience.

Directed volunteer recruitment, training, and placement for 5 organizational areas, increasing active volunteer participation by 10%

Implemented new guest assimilation and follow-up processes, reducing response time by 60% and improving first-time guest retention rates

Led classes and onboarding pathways for 50 new members annually, fostering stronger engagement in small groups and programs

Tracked and analyzed participation metrics across ministries, using data to refine programs and improve workflows

Coordinated cross-functional teams to ensure a consistent and welcoming experience for guests across services and events

Supported staff and volunteers by troubleshooting technology, ensuring programs and events ran without disruption.

Developed and maintained guides and workflows to streamline team processes and improve efficiency.

Managed recurring technical challenges as projects, implementing solutions that enhanced overall operations.

Coordinated with teams to identify needs, prioritize tasks, and ensure timely completion of tech-related initiatives.

Provided frontline support for hardware, software, and network systems for 125 staff, maintaining a 95% resolution rate within SLA standards

Documented and streamlined troubleshooting procedures, reducing repeat support tickets by 15%

Identified recurring technical issues and collaborated with leadership to implement sustainable solutions, cutting downtime by a couple of hours

Supported deployment and training of new digital tools, improving staff adoption and efficiency across departments

Partnered with cross-functional teams to ensure technology systems aligned with organizational needs